Privacy Policy

1. Introduction

Welcome to Awad Group ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at awadgroup.co (the "Website") and use our services.

By using our Website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our Website.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact form, including your name, email address, phone number, and message
• Contact us via email or phone
• Interact with our social media accounts

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of access

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your requests for information about our products and services
• To improve our Website and user experience
• To send you marketing communications (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Third-Party Services

We use third-party services to help us operate our Website and provide services to you:

4.1 Contact Form Processing

When you submit our contact form, your information (name, email, phone number, and message) is processed by our server using PHP. The form data is validated, sanitized, and sent directly to our email address (info@awadgroup.co) via our server's email system. Your information is not shared with any third-party email services during this process.

4.2 Google Maps

Our Website includes embedded Google Maps to display our location. When you interact with the map, Google may collect information about your location and usage. Please review Google's Privacy Policy at https://policies.google.com/privacy.

4.3 Social Media Platforms

Our Website includes links to our social media profiles on Facebook, Instagram, and TikTok. When you click on these links, you will be directed to the respective social media platforms, which have their own privacy policies. We encourage you to review their privacy policies.

4.4 WhatsApp

Our Website includes a WhatsApp contact button that links to WhatsApp. When you use this feature, you will be directed to WhatsApp, which has its own privacy policy. Please review WhatsApp's Privacy Policy at https://www.whatsapp.com/legal/privacy-policy.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your contact form submissions are processed on our server using PHP and delivered directly to our email system. We retain this information only as long as necessary to respond to your inquiries and fulfill our business purposes.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You can request access to the personal information we hold about you
• Right to Correction: You can request correction of inaccurate or incomplete information
• Right to Deletion: You can request deletion of your personal information
• Right to Object: You can object to the processing of your personal information
• Right to Data Portability: You can request a copy of your data in a structured format

To exercise these rights, please contact us at info@awadgroup.co.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and correspondence are typically retained for up to 3 years, unless you request deletion earlier.

9. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Website, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: